We want you to be completely satisfied with your experience! We've put this in a lot of places, and here it is one last time...
Any item purchased with a discount of 30% or more is Final Sale. We are unable to provide returns or exchanges for these products.
For assistance with choosing the right hat for you or a friend, or if you have any questions, please reach out to our Customer Service team using our email address firstname.lastname@example.org. We're always here for you.
See our return policy here
WYETH gladly accepts returns of unworn, undamaged or defective merchandise purchased online for full refund within 30 days of the original purchase. To complete your return, we require a receipt or proof of purchase.
**Please note: any items purchased at a discounted price of 30% or more (item discount or promotional discount code) are FINAL SALE and are ineligible for return or refund. No refunds or exchanges can be offered for these items.
Would you like to make a return? No problem, and sorry it didn't work out! Please use the return label provided inside your original shipping box to ship the hat back to us directly. If you would like to use your own shipping method, please send your item(s) to the address listed below.
Here are some sizing tips on our hats for reference in case this may have been a reason for return:
- There is a velcro size adjuster located inside the hat under the black ribbon near our branded tag
- You can use a steamer to reshape the hat as desired
If an item is returned worn or damaged, and there was no initial communication stating that the item was defective upon the receipt of the item, the item will be shipped back to you and you will be subject to additional shipping costs.
International orders: We unfortunately do not offer international orders or return labels for international orders at this time. We hope to update this policy in the future, and we apologize for the inconvenience.