Kelly Washed Denim Doctor Bag

Holiday orders: anything ordered October 30 to December 24, Black Friday included, can be exchanged or returned for store credit until January 15. Early Access sale orders (November 4–10) are exchange or store credit only, no refunds.

Ships from our Long Beach, CA warehouse in 2-3 business days. We work Monday to Friday, so orders placed Friday afternoon through Sunday go out on Monday.

30 days to return or exchange from the day your package arrives, on unworn and undamaged items.

Sending it back: you will be offered two options, and they cost different amounts. Ship back to us gives you a prepaid label to print and drop at the carrier. Schedule package pickup has the carrier collect from your door for about $17.22, which you pay and which cannot be refunded. If you are not sure, choose Ship back to us.

Outside the holiday window, anything bought at 25% off or more is final sale. Items marked Final Sale and international orders are always final sale.

Full detail on our Shipping & Returns page.

For small stains, you can try using a mild soap, dilute it slightly. Dab just a little bit on with your fingers, scrub with a gentle cloth or a sponge. Then dampen another cloth with warm water to remove the soap. Less is more when it comes to cleaning!

Purchase our premium hat care kit here.

For more information and details on caring for your hat please visit our Care Guide!

Of course we are always here to help and you can reach out to us directly for any questions: hello@wyethusa.com

Travel Tip: To help preserve your hat's shape while packing, roll soft clothing such as socks, t-shirts, or tank tops and place them inside the crown. This simple step provides support during travel and helps maintain the original silhouette.

If you have a questions about this please contact us at hello@wyethusa.com